Loyalty Program

For loyalty program terms and conditions please click here.

Refund Policy

We are sure that you will be delighted by your Hentley Farm wines purchases. However, if at any time you are not satisfied with the quality of the goods you have purchased, please call the Hentley Farm Wines cellar door on +8562 8427, and we will be happy to assess your request for a credit, refund or exchange of product or the purchase price.

Privacy Commitment

We acknowledge and respect the trust you are placing in Hentley Farm Wines through your dealings with us. Under law, your rights to privacy are protected. The National Privacy Principles, the Privacy Act and general law place strict provisions on us to treat information collected as confidential.

Hentley Farm does not disclose any information obtained from its customers to any third party.

Online Ordering Security

Protecting your personal and order information is a priority at Hentley Farm Wines. We want you to be able to order from us with total confidence. Therefore, we use 128bit Secure Sockets Layer (SSL) technology to protect your online order information. SSL encrypts all information including your credit card and all personal information passed from you to www.hentleyfarm.com.au.

Other Information

By using the www.hentleyfarm.com.au site, you are consenting to the collection of information by Hentley Farm.

If any changes to these policies occur, we will notify our customers by updating this section of our website. We reserve the right to alter the terms and conditions at any time. Any updates will appear on our website www.hentleyfarm.com.au.